All packages are sent via USPS first class mail and should be shipped within 4-7 business days plus shipping time from the time payment is confirmed.
International Orders: International orders may be subject to duties and/or taxes. These are the responsibility of the customer upon delivery. Please allow up to 2-4 weeks for your package to arrive if international.
Also, make sure the shipping address you use is correct. Once a package has been shipped, it is out of my control. We unfortunately cannot be responsible for lost or stolen packages if USPS indicates package was delivered. If the incorrect address was entered, and the package needs to be resent, the customer is responsible for paying original cost of shipping method.
USPS First Class Shipping in the US
$5.00 Flat Rate Shipping
Orders over $30
Free Shipping US ONLY using code: FREESHIP17 at checkout.
Returns and exchanges
Your satisfaction is my number one priority. If you wish to return or exchange an unused/unopened item, please contact us within 2 days of delivery. We ask that your item be shipped back to us within 5 business days of delivery. We will happily accept returned and exchanged merchandise in it’s original packaging. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Buyers are responsible for return shipping costs. Once your return is received and inspected, we will send you an email to notify you within 3 business days that we have received your returned item, and a credit amount of your SUBTOTAL will automatically be applied to the original method of payment used at checkout. Only regular priced items may be refunded, any sale priced items are not eligible for return.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for custom or personalized orders or items on sale.
In the event that you received a damaged order, or your purchase becomes damaged within 7 days of receiving your item, please contact me with photos: firstname.lastname@example.org
If the item is damaged, after emailing us, we will ask that you return the item to us for repair. We will send you a shipping label, so it will not cost you to ship for repair and will be returned asap to you.
If you wish to cancel your order, please email us within 24 hours of placing your order. After that time, we are unable to cancel your order once it has shipped.
Please use products only under supervision, small parts and choking hazards may be present. Always inspect your items before, during, and after use. Do not allow child to sleep with products. Do not leave child unattended while using our products. Buyer assumes all responsibility for the use and care of this product. Please note that all items are handmade, so there will be slight variations in pattern placement and sizing.